Reduce your down time.
Sydney's dedicated Seabob service workshop. Factory trained technicians, genuine parts and scheduled maintenance, so your Seabob is ready when you are.
Specialist Seabob servicing, in Sydney.
Your Seabob is an asset. Look after it and it keeps its value. Until now, Seabob owners and charter crews in NSW have had to freight their units interstate for service.
Aqua Club is now an Authorised SEABOB Service Partner, trained at the CAYAGO factory in Germany on both the F5 and F9 series, and currently the only F9 service partner in Australia. That means a fully equipped Brookvale workshop, genuine Seabob spare parts and the same diagnostic tools the factory uses. From a health check to a full strip down and reseal, we keep your Seabob running and protect your investment.
DIAGNOSTICS
We see everything.
Every service and repair starts with a full read out using CAYAGO's own diagnostic tool, the same one the factory uses. Battery voltages and cell balance, charge history, motor calibration, sensors, error flags and software versions are all checked against factory values, and you get a written report with clear recommendations. No guesswork, and no surprises once work begins.
Seeing an error on the display? We fix all of them.
We diagnose and repair the full range of Seabob faults using genuine parts and the CAYAGO repair protocol. Won't charge or won't switch on? Same deal, book a diagnostic.
Common physical repairs: impeller · bumpers · control grips · display · PCB and electronics · inductive and depth sensors · ducts and nozzle · batteries · chargers · hull and shell.
ONBOARD SERVICE, THE FLYING DOCTOR
Too busy? We come to your boat.
Boat full of guests and no time to drop your Seabob off? We'll pick it up, or come to you and service it on board. Full diagnostics on the spot and a written quote before any work begins. Ideal for charter vessels and owners who can't release a unit during the season.
Boat full of guests? Water toy not working?
Don't lose a day on the water. Ask about a replacement Seabob from our hire fleet while yours is in for service or repair. Subject to availability, Sydney based.
Water toys are assets. Maintain them and keep their value.
A Seabob spends most of its life on or just under the surface, so its seals see very little pressure change. Over time they stiffen, and salt and corrosion build up in places you can't see. The E-box that houses the electronics is sealed and pressure tested, and every time a unit is opened the seals need to go back in properly. Scheduled preventive maintenance (new O-rings and locking rings, salt and corrosion removal, correct torque on every fastener, software updates and an overpressure leak test) prevents the expensive failures and keeps resale value high.
After every ride:
- Rinse thoroughly with fresh water: bow, sides and underneath.
- Nose down, run fresh water into the jet intake and briefly pulse the trigger to flush salt, sand and grit out of the water channel.
- Clear any seaweed, shell or grit from the nozzle, foils and intake.
- Check the charging port for water and dry the contacts before charging.
- Wash the body with warm soapy water and dry before storage.
Storage and charging (this is the big one):
- Never leave a Seabob flat. A deeply discharged battery can be beyond repair, and CAYAGO does not cover deep discharge damage under warranty.
- For storage, charge to 100%, set Deep Sleep mode (F9) or storage mode (F5) and check the charge at least every four weeks.
- Use Cargo mode for transport and shipping.
- Store it cool and dry, out of direct sun.
- Book a full service once a year.
We service every Seabob.
F5 series: F5 · F5 S · F5 SR
F9 series: F9 · F9 L (long range) · F9 S
Bought it elsewhere or not sure which one you have? No problem, bring it in and we'll take care of it. Older models such as the F7: get in touch and we'll let you know what we can do.
In warranty? Repairs are at no charge.
- Seabob manufacturer warranty runs 24 months from date of purchase.
- Keep your purchase invoice showing the unit serial number. CAYAGO approves every claim before work starts and we manage that process for you.
- Spare parts carry a 12 month warranty from date of install.
- Deep discharge is excluded. Battery damage from leaving a unit flat is specifically not covered by CAYAGO. Keep it charged, even in storage.
- Also not covered: natural wear, damage from improper handling or storage, work done by an unauthorised facility, non approved parts and not following the operating manual.
- Opening the Seabob yourself or through an unauthorised workshop voids the warranty. Always use a certified Seabob technician.
- Charter and commercial use isn't a separate warranty tier. Tell us how the unit is used so any claim is handled cleanly.
- Transport to and from the workshop for warranty work is at the owner's cost (standard SEABOB terms).
Frequently asked questions
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How often does my Seabob need servicing?
How often does my Seabob need servicing?
Once a year is the manufacturer's recommendation, and more often for charter and heavy use. Between services, the fresh water flush after every ride and keeping the battery charged do most of the work.
What does an annual service cover?
What does an annual service cover?
A full diagnostic read out and written report, an overpressure leak test on the E-box, the impeller, nozzle and ducts off for cleaning and inspection, salt and corrosion removal, a charger check, software update and a water test. Genuine parts only.
Do you service the F9 series?
Do you service the F9 series?
Yes. Aqua Club is trained and authorised on both the F5 and F9 series and is currently the only F9 service partner in Australia. CAYAGO already directs Australian F9 warranty cases to us.
Where is your workshop?
Where is your workshop?
Brookvale, on Sydney's Northern Beaches: Unit 18 / 26 Wattle Rd, Brookvale NSW 2100. We also collect and return units Australia wide.
How long does a service take?
How long does a service take?
We start on every unit within two business days of it arriving. A diagnostic is usually same day. An annual service is typically 2 to 4 days and a full preventive strip down 3 to 5 days, parts permitting. Repairs are confirmed with your quote. Onboard service is available in season.
Can I get a price up front?
Can I get a price up front?
Yes for scheduled services, shown as from prices above. Repairs are quoted after a $165 diagnostic, which is credited against the repair, because the fix and the parts cost depend on the fault and the model (F5 or F9).
Do you use genuine Seabob parts?
Do you use genuine Seabob parts?
Yes. As an Authorised SEABOB Service Partner we buy parts direct from CAYAGO, follow their repair protocol and use the same diagnostic tools as the factory.
My Seabob won't charge or won't turn on. Is it dead?
My Seabob won't charge or won't turn on. Is it dead?
Not necessarily. It's often the charger, the PCB or one battery out of balance with the other rather than a dead unit. Book a diagnostic and we'll tell you straight what it needs and whether it's worth doing.
Is it worth repairing an older F5?
Is it worth repairing an older F5?
Usually, unless it needs batteries. A pair of F5 S batteries runs to around $12,000 fitted, which gets close to a new F9. CAYAGO runs a trade in program for F5 series units against a new F9 S, so talk to us before committing to a big repair.
Can I keep using my Seabob with a cracked hull?
Can I keep using my Seabob with a cracked hull?
The hull isn't a sealed compartment, so in many cases it's still safe to use, but get it checked. We can often weld and patch cracks with great results.
Can I service the Seabob myself?
Can I service the Seabob myself?
No. A Seabob should only be opened by a certified technician. DIY work voids the warranty, and the lithium battery system isn't something to guess at.
Do you offer a replacement while mine is serviced?
Do you offer a replacement while mine is serviced?
Often yes, from our Sydney hire fleet. Ask when you book.
How should I store it over winter?
How should I store it over winter?
Charge it to 100%, set Deep Sleep mode (F9) or storage mode (F5), store it cool and dry and check the charge at least every four weeks. Never leave it flat: deep discharge can kill a battery and isn't covered by warranty. Or book storage prep and let us manage it.
Where to find us
Aqua Club, Brookvale Warehouse
Unit 18 / 26 Wattle Rd
Brookvale NSW 2100
By appointment. Get in touch and we'll book your Seabob in at a time that suits.
Book a service or request a repair
Tell us your model and what's going on. We'll confirm a time, run diagnostics and send a written quote before any work begins.
Australia wide collection available. Ask for a freight quote when you book.
Maintain it and keep its value.
Scheduled preventive maintenance reduces your down time and protects your asset. Now accepting bookings.